State Farm® Insurance Agent Chris Craft

"Highly recommend Chris and his team! Great customer service, highly knowledgeable, and great prices! Whenever I call, Chris or his team make me feel like a VIP; like I am their only customer. They explain everything, never make me feel pressured or rushed, and offer me what I need not what will make them the most money. I cannot say enough positive things about Chris, his team, and their insurance!"

"My agent is Chris Craft, he is on top of everything. I never had an issue. I've had him as my agent for 2+ years now. Hes fast to respond to an email or a call. And hes extremely helpful. His office is out of West Lawn. He got me the best offer I can get, and it was a huge diffence then what the other insurance companies wanted to charge me"

"We switched to state farm a few years ago because price and coverage was much better than what we had. Our agent and his staff have helped us with a few situations.And now again with a difficult,pickle! We appreciate all the hard work and dedication we've seen. Keep up the good work 🤗"

"Chris Craft at State Farm has been absolutely amazing to work with. He’s always incredibly responsive, helpful, and understanding, and he consistently goes above and beyond to make sure I have what I need. It’s rare to find someone who is both professional and genuinely kind. Highly recommend working with him!"

"Chris and the team at State Farm are always there when you need something. If you need an honest agent and an insurance carrier you can trust, give them a call!!"

"Horrible Statefarm branch to do business with. Poor excuses. Failed to even call me back when my vehicle registration, which is no good due to them not taking (automatic payment) not once but twice. And like every other place they but put the blame on someone else. Failed to take a payment then reports to penndot about my insurance and I get registration tickets an some how nobody knows why. Chris is a coop guy but being cool doesnt get the job done. More action less excuse chris. An thanks for calling me back after your were back on the office!"

"Had a great experience thanks to Fernando. Was very professional and knowledgeable. Took his time and explained everything I needed to know to help me choose the best policy for me. 5 Star customer service!!"

"I had a great experience with Fernando while switching over my insurance policy to State Farm. He was kind and helpful, and made the process quick and so easy. I would definitely recommend this company to anyone looking for better insurance!"

"I had an amazing experience with Fernando at State Farm. He went above and beyond to help me with an unexpected issue with my car battery. Not only did he provide quick and professional service, but he genuinely took the time to ensure everything was taken care of and I was comfortable throughout the process. I truly appreciate his dedication and customer-first attitude. Highly recommend him to anyone looking for a quote because he got me a good price and also didn’t have to come all the way here to make sure that my car turned on but he made sure and went above and beyond and provided me service that road side assistance couldn’t at the moment for whatever reason . I REALLY think he should deserve a raise . Junior Delarosa."

"I had Daphne she was very helpful and a very lovely person to talk can’t wait to be with State Farm 🥰"

"Thorough and explicable walkthrough of insurance, extremely helpful 10/10 would do again"

"I really love that I can count on my local State Farm Ins Agent’s office. Fernando is the absolute best! He’s prompt, knowledgeable, and friendly. He always gets me in & out when I call in with new request or any updates needed to my policies. Definitely will recommend to anyone!"

"I am writing to express my gratitude for the outstanding service I received from Fernando, a member of your team, during a recent review of my homeowner policy. Fernando was incredibly helpful and patient as we went through the detailed rebuild options for my policy, ensuring that it accurately met my needs without unnecessary over-coverage. He took the time to explain everything thoroughly, making complex details easy to understand. If there was something he was unsure about, he didn’t hesitate to look it up or add it to a follow-up list, demonstrating his commitment to providing accurate and complete information. His professionalism and dedication were evident throughout the entire process, and I truly appreciated his effort to ensure I felt confident and informed about my policy adjustments. Fernando’s exceptional customer service has left a lasting positive impression on me, and I believe he is a valuable asset to your team. Please extend my thanks to him and share my appreciation for his hard work. Sincerely, Eduardo Ortega"

"WHY DID MY REVIEW GET ERASED ? CHRIS IS A LIAR. DONT TELL ME I OWE YOU 600.00 AND I HAD THE INSURANCE FOR A VERY SHORT TIME. A MONTH OR SO AND I PAID WHAT THE FEMALE TOLD ME TO PAY. HE SPLIT UP THE BILL BETWEEN 3 PEOPLE . TOLD ME I OWE THE MOST. I WAS TOLD THATS THE WAY STATE FARM DOES IT. MATH IS THE SAME . MAD BECAUSE I WONT LET HIM RIP ME OFF. HE HUNG UP OVER WORDS. HE SAYS I OWE HIM BUT DIDNT TELL ME. TOLD MY WIFE.SINCE HE WONT ANSWER MY CALLS. I HAVE SOMEONE HE HAS NO CHOICE TO TALK TO AT ALL. WE WILL COME THERE IN PERSON. IF I OWE YOU WHY NOT CALL ME PERSONALLY . YOU HAVE MY NUMBER FORWARDED. SO I KNOW YOU HAVE IT. BE A MAN 1ST. MAKE THE CALL 📞 WE ARE MEN AND THIS IS WHY I LIKE TO CHAT IN PERSON."

"Chris and his staff are awesome! We have been wirh State Farm for over 20 years and it was time to review our policies. Chris took the time to meet with me and go over each one of our policies and also helped me with certain coverages that we may or may not need. I really appreciate his honesty. He is not an agent that is out to get your money. He is actually here to help you and not get over on you. Thank you Chris!"

"Wonderful experience with these guys. Customer service is immaculate. My agent Daphne was such a pleasure to talk to, and made changing policies a breeze."

"Fernando rivas-cotez was a great help. He save me nearly 1000 dollars for the year for both my auto and home."

"My car was totaled earlier this year. State Farm renewed the policy on my totaled car and removed my husband's car instead. It took SIX months and constant phone calls to finally have this fixed! The entire experience of dealing with post-accident details through State Farm was an absolute nightmare. Communication was terrible, numbers were lowballed, and so many mistakes were made. Needless to say, all policies tied to State Farm have been cancelled. Even after cancellation, we continued to be charged, again due to an "oversight" on their part. This is by far the worst agency and it was such a mistake to have chosen them. Please consider other companies so you can avoid the same headaches we endured working with them."

"Great staff, always attentive with your concerns ,worries, questions. friendly polite willing to go the extra mile to make sure you have the peace of mind after hanging up on the phone or face to face interaction. also reassuring to know that they have a bilingual staff. it's to bad i can only give them 5 stars because they deserve more.."

"I first found this office when I was dealing with my dad’s estate. They helped me cancel the insurance, then contacted me months later to tell me there was an overage. Chris and Daphne handled this for me and I was so appreciative. I was so pleased with the customer service, that when I was ready to switch car insurance companies they were my first call. Since then, any time I need to contact them they are always able to help or answer any questions. Thank you Daphne, Chris, and Oscar!"

"Very professional, employees that worked to ensure that my experience and, my coverage was top of the line and most importantly affordable. Would definitely recommend State Farm over all and refer my insurance agent Fernando Rivas-Cortez who definitely stays true to the slogan."

"I want to thank Fernando of this State Farm office for the amazing service he provides. He helped me get affordable insurance for my vehicle. Spoke with Chris as well! Will look forward to using State Farm for now on! Very professional agents here! Thanks!"

"I HIGHLY recommend Chris as your StateFarm agent! He gets back to you asap, answer any and all questions (even when they seem silly), and is just always there to help. I have had him as my agent for a number of years now, primarily from my early 20s to present, and every time I may have not understood something or the logistics of how to accomplish certain things, Chris was ready to answer everything in detail and explain it in a way that makes sense! I couldn’t recommend him more!!"

"Great service. Fernando was personable and quick with the quote."

"Fernando is the best! En menos de 1 hora me ayudo a completar todo lo relacionado con mi seguro vehicular! Con mucha paciencia y dedicación."